- HIPAA compliant
- BAA required for Healthcare
Dekho Cloud™ Health EMR
Early betaLook at your patient, not the screen.
Hit record and talk with your patient. Agents assemble the clinical note, then the claim, and wait for you to review and sign. From the patient to billing, the information flows on its own.
Early beta now. Targeting Q2 2027 for wide availability.
SFollow-up for type 2 diabetes. Morning readings better since the dose change.
OBP 128/82. A1c 7.4, down from 8.1.
AType 2 diabetes, improving. Hypertension, controlled.
PContinue metformin. Recheck A1c in 3 months.
HIPAA and security
BAA required for HealthcareWe take HIPAA seriously.
Your patients' records are the most sensitive thing you trust us with. No practice goes live on Dekho without a signed Business Associate Agreement, and every company that touches patient data on our behalf signs one with us too.
Our Business Associates
Each signs a Business Associate Agreement with Dekho.
- Amazon Web Services
- Anthropic
- Telnyx
BAA required for Healthcare
Every practice signs a Business Associate Agreement before any patient data reaches Dekho.
Audited with Drata
Drata helps us audit and test our online services, continuously, as we work toward SOC 2 and HITRUST.
Built on AWS's HIPAA guidance
Our infrastructure follows Amazon Web Services' HIPAA frameworks, checked automatically on every deploy.
AI that doesn't train on your data
Patient data stays inside our HIPAA-covered services, and no model is trained on it.
- HIPAA compliant
- BAA required for Healthcare
- SOC 2 in progress
- HITRUST in progress
AI scribe
Built so you can face your patient.
Charting at the keyboard splits your attention in the room and follows you home at night. Put the scribe in the room instead. It records, transcribes and drafts the note, and the note is waiting for your signature when the visit ends. High quality, cutting edge, and out of your way.
Room recording
Records the whole visit and tells provider from patient, so the transcript reads like the conversation.
Dictation
Rather talk it through after the visit? Dictate, and it becomes the note.
A SOAP note, drafted
Subjective, objective, assessment and plan, drafted from what was said and ready for your edits.
Checked before you sign
Any line the visit doesn't support is flagged for review, and nothing is filed until you sign.
Workflow Accelerators and Coordination
Agents that pass the work along.
Every job in a practice is a path, from one person to the next: the visit to the note, the note to the claim, the fax to the chart. Dekho Cloud agents work together along each path, so the information flows ahead without anyone retyping it.
Record
- You
- Rooming
Transcribe
- Rooming
- Dictation
Generate the note
- Clinical notes
Review
- You
Sign and chart
- You
- Coding
- RoomingFor PAs and physicians
Records the room encounter and turns it into a transcript, every line with its speaker's role.
- DictationFor providers
Dictate in the hallway and it's on the chart, in a general or medical voice model.
- Clinical notesFor PAs and physicians
Drafts the SOAP note from the visit or the call. The draft is waiting when the visit ends.
Note signed
- Provider
Codes suggested
- Coding
Superbill built
- Superbills
Sent to the clearinghouse
- Claims
Accepted
- Claims
- CodingFor billing
Suggests ICD-10 diagnosis codes from the signed note, each quoting the line it came from.
- SuperbillsFor billing
Builds the superbill when the visit closes, priced from your clinic's price list.
- ClaimsFor billing
Sends the claim to the clearinghouse and brings back the payer's answer, right on the claim.
Reminder texted
- Patient reminders
Checked in
- Front desk
Rooming
- Rooming
With the provider
- AI scribe
Visit finished
- Coding
- Superbills
- SchedulingFor the front desk
Books, moves and cancels visits, and finds the next open slot for the right provider.
- Patient remindersFor the front desk
Texts each patient before the visit; confirmations land on the schedule.
- RoomingFor medical assistants
Records the room encounter and puts the transcript on the chart before the provider walks in.
Received
- Fax Machine
AI First Look™
- AI First Look
Split
- You
Filed to the Digital Library
- AI First Look
Summarized
- Summarization
- AI First LookFor medical assistants
Reads every fax: patient, date of birth, document type, sender and a summary. Free.
- SummarizationFor providers
A 40-page referral packet becomes a two-page summary, in the sections your clinic picks.
Call
- Phone Booth
Recorded and transcribed
- Call monitoring
Summed up
- AI First Look
Note drafted
- Clinical notes
Signed
- You sign
- Call monitoringFor the front desk
Transcribes every call and sums it up at a glance: a voicemail, no answer, or a real conversation.
- Clinical notesFor care managers
Turns a CCM check-in call into a note, ready to review and sign.
Patient Digital Library
Every document, in one library per patient.
Faxes, notes, recordings and lab results usually live in five places, and finding one takes longer than reading it. In Health EMR every patient has a Digital Library. The Fax Machine files straight into it, and your team and your agents search it and work from it together.
- Searchable by people and agents alike, so a question about a patient is answered from everything on file.
- Built on FHIR, the open healthcare data standard co-designed by Epic and others, so it works across every medical specialty.
- Add to chart from the Fax Machine archives a fax here in one step.
- FaxReferral · Lakeside Family ClinicOct 2
- NoteFollow-up visit · signedSep 12
- RecordingRoom recording · 14 minSep 12
- FaxLab results · A1cSep 3
- FaxInsurance cardAug 28
Companion agents
Agents that work the chart alongside you.
One question about a patient used to mean ten screens and twenty clicks. Ask in plain words instead. Your companion agent finds the chart, books the visit, drafts the fax and closes the task, and it learns how your practice works as you go.
Saves the clicks
It does the chart work you'd have clicked through yourself: look-ups, scheduling, faxes, calls and tasks.
Your agents, your templates
The agent template library lets you personalize your agents and template them out across the full scope of health operations: notes, summaries, reports and more.
You stay in control
Every change shows up as a card to approve first, and an approved change can be undone for 30 minutes.
Patient reminders
Fewer no‑shows, and no reminder calls.
Calling tomorrow's patients takes the front desk all afternoon, and many never pick up. Health EMR texts each patient before their visit. A confirmation shows on the schedule, and a cancel lands as a task for the front desk.
- Sent automatically on your clinic's schedule, never at night.
- Patients reply C to confirm or X to cancel, in English or Spanish.
- STOP is honored at once, and texts come from your clinic's own name.
Lakeside Family Clinic: reminder of your appointment Thu Oct 8 at 2:30 PM. Reply C to confirm or X to cancel. Questions? Call (555) 010-0142.
C
Lakeside Family Clinic: thank you, confirmed: Thu Oct 8 at 2:30 PM. Questions? Call (555) 010-0142.
EMR Link
Works with the EMR you already use.
Keep your EMR, and add Dekho beside it. A Dekho button in the patient's chart opens the same patient in Health EMR, with no second search.
- eClinicalWorks
- Practice Fusion
Open the patient from your EMR
One click from the EMR's chart opens the patient in Health EMR, and creates their chart the first time.
Sync the chart
Brings a patient's allergies and medications in from your EMR. A clinician reviews each item before it's added.
Read-only. Dekho never writes to your EMR.
eClinicalWorks and Practice Fusion are trademarks of their respective owners.
Customers
Private practices, running on Dekho today.
Endocrinology
Dr. Srinivas Panja, MD
Greater Houston Diabetes & Endocrinology Center
Houston, TX
Uses: Dekho Cloud Fax Machine
Internal Medicine
Dr. Jagdish Lal, MD
Rayconda Internal Medicine
Fayetteville, NC
Uses: Dekho Cloud Fax Machine, Phone Booth and Health EMR
Security
Built for patient data from day one.
Isolated, encrypted patient data
Patient data lives in dedicated HIPAA accounts, encrypted at rest with its own keys.
A tamper-evident audit trail
Access to patient data stores is recorded in a separate account the apps can’t reach or erase.
Secure sign-in
Passkeys, optional two-factor authentication, and automated threat protection on every sign-in.
Continuously monitored
Threat detection, security posture checks and web firewalls run on our production accounts.
Talk to us
Bring Dekho Cloud to your team today.
It starts with a simple phone call or email.
- 1Call or email us
- 2See a product demo
- 3We set you up
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